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Privacy Policy

Our Privacy Policy 

Privacy Policy for Spas Direct NZ Online Store

This Privacy Policy describes how Spas Direct NZ ("we," "us," or "our") collects, uses, discloses, and protects the personal information you provide on our website and through our services. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect:

We may collect the following types of personal information:

  • Contact information (name, address, email address, phone number)

  • Payment information (credit card details, billing address)

  • Order history and transaction details

  • Preferences and communication preferences

 

2. How We Use Your Information:

We may use your information for the following purposes:

  • To process and fulfill orders, including payment processing and delivery

  • To provide customer support and respond to inquiries

  • To send transactional emails related to your orders

  • To send promotional emails, newsletters, and special offers (you may opt-out at any time)

  • To improve our website, products, and services

  • To prevent fraud and protect against unauthorized transactions

 

3. Sharing Your Information:

We may share your information with:

  • Third-party service providers who assist with order fulfillment, payment processing, and other business operations

  • Shipping and courier companies for order delivery purposes

  • Legal and regulatory authorities as required by law

 

4. Your Rights:

You have the right to:

  • Access and review your personal information

  • Correct any inaccuracies in your information

  • Request deletion of your information, subject to legal requirements

  • Opt out of receiving promotional communications

 

5. Security Measures:

We employ industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies:

We use cookies and similar technologies to collect information about your browsing and purchasing behavior. You can manage your preferences for cookies through your browser settings.

 

7. Changes to this Policy:

We may update this Privacy Policy to reflect changes in our practices and services. Any modifications will be effective immediately upon posting.

 

8. Contact Us:

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at info@spasdirect.co.nz

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